Azar Integrates Colane Cable with IBBS BBX4
Austin, TX — October 1, 2013 — Azar Computer Software announced today that they have successfully completed the integration of IBBS’s BBX 4 API at Colane Cable. “Working with the staff at Colane Cable and IBBS we were able to synchronize the data between Azar’s CATvMaster and BBX4 and implement a single entry system for the provisioning of Colane Cable’s high speed data subscribers,” said Robert P Wheeler, Vice President at Azar Computer Software. “Moving from a dual entry process to a fully integrated system increases efficiency for the front line staff and ensures that subscribers only receive the level of service supported by their billing charges,” Wheeler added.
“The integration process with Azar and IBBS went very smoothly and everyone involved was extremely helpful and very patient with me,” said Becky Edwards, Office Manager of Colane Cable. “The single entry into Azar to provision modems has helped with the control of our inventory, the accuracy of subscribers billed by IBBS and the time and accuracy involved in provisioning customers by our Customer Service Representatives.”
Supporting more than 250 cable and broadband providers worldwide, IBBS offers integrated data, voice and technical services to simplify the delivery of advanced communications. “Broadband providers must be able to provision services quickly and with immediate, reciprocal tracking in their billing systems,” said Tara Harper, Vice President of Customer Experience at IBBS. “IBBS takes pride in a long record of fast, seamless platform integrations and we were delighted to work with Azar on the recent integration of Colane’s billing and data platforms. Working with collaborative partners like Azar makes the integration process tremendously efficient.”
About Azar Computer Software Services
Founded in 1979, Azar Computer Software is a leading developer of Cable TV and Broadband Subscriber Billing, Management and Provisioning Software as an in-house or cloud based solution. The company offers a wide range of products and services designed to provide cost effective solutions for cable and broadband billing, subscriber, workforce and inventory management along with fully integrated credit card/ach processing, online customer access options, analog, digital, Video on Demand (VOD), cable modem and Voice over IP (VoIP) provisioning systems. For more information about Azar Computer Software Services, please contact Robert P. Wheeler at 512-476-5085, email sales@azarinc.com or visit us on the web at www.azarinc.com.
About Colane Cable
Colane Cable Television was founded in 1955 in Omar, W.Va., located in Logan County. We are dedicated to providing modern, high-quality television and high-speed broadband internet services to the homes, institutions and businesses of Southwestern West Virginia. Our goal is to provide prompt, friendly professional service and to continually invest in improvements for our customers.
About IBBS
IBBS provides fully-integrated data, voice and technical support services to broadband providers to simplify their delivery of advanced communications into residential and commercial markets. The company’s technology and expert approach to service provide an unmatched customer experience and measurable ROI for the providers it serves. More than 250 IBBS customers leverage the award-winning proprietary BBX operational support system to launch services and seize marketplace opportunities while relying on the company’s NOC, engineering team and world-class Technical Support Center to drive profitability and delight end users. For its business vision and market success, IBBS was named one of Georgia’s ‘Fast 40’ Growing Companies and was included in Inc. 5000’s 2011 list of America’s fastest-growing private companies. IBBS is headquartered outside Atlanta, Ga. with regional offices in Vancouver, Canada; Lexington and Louisville, Ky.; and Cartersville, Ga. Learn more about IBBS and its service portfolio at www.IBBS.com.